Frequently asked questions

DRINKS

Is your chai sweet?
Moderately. It does have sugar added to it, but it’s nowhere near as sweet as some of them.

Does the chai contain caffeine?
No, unlike traditional chai, ours is just the spices and not the tea.

Is your hot chocolate vegan?
Yes (so long as you ask for it with a non-dairy milk).

What make of [alternative milk] do you use?
It can vary a little depending on what’s available but typically: Minor Figures barista organic oat milk, Glebe Farm almond milk, Alpro soy milk (the soy is grown in France), Koko coconut milk (contains soy). Sometimes those brands will be out of stock so we will have to buy something else. Note that some are not organic because organic isn’t available, or the available one makes terrible coffees.

Why is there an extra charge for alternative milks?
Because they cost us more to buy compared with dairy milk (despite our dairy milk being organic and local and so not cheap). Not charging extra would be the equivalent to us just giving out hundreds of pounds a month for free. As a small business, we don’t have that kind of money floating around.

Does [alternative milk] have sugar added?
Coconut milk does, but it’s not much: 2.5%.
Oat milk has 4.5%, almond milk 5.7%, both naturally occurring.
Soy milk contains none.
Dairy milk contains around 4.8% sugars (naturally occurring)



CAKES

What type of sugar do you use?
Generally, it’s an organic, unrefined cane sugar. The croissants use British-grown icing sugar or granulated sugar as the baker’s family used to grow sugar beet and likes to support the industry.

Do you use other sugars like maple syrup, agave etc. / why don’t you use only these?
In certain cakes, yes, we do. However, they cost a fortune and we find that although many people like the idea of the supposedly healthier sugars (a debatable subject), not so many people are willing to pay for them.

Is there potato in your gluten-free flour?
Yes.


FOOD

Why is there an extra charge for the gluten free bread?
Because the supplier charges us more – much more. The world is built on wheat production, the fancy ingredients used in gluten free bread are far more costly.

Why do you stop food at 2.45?
It’s partly to allow the chef to get a train home without waiting another hour, and partly because the number of people wanting lunch after this time is fairly low and therefore not worth the cost of employing a chef to work longer hours.

Why do you have some meat when you didn’t used to?
Long-time visitors to Woodruffs may wonder why a cafe with such a long heritage of vegetarian-only food (with fish at various times too) introduced a little meat into the menu in 2023. The answer is, simply: demand. Our position on the High Street means we welcome a diverse range of people, including tourists and new residents as well as old-timers, and a significant number were going elsewhere when they discovered the vegetarian-only menu. We did of course consider just allowing them to go elsewhere and stick to what we’d always done, but with town centres in a decline right now and many vegan or veggie-only places around the country closing over the last few years, it seemed a bad move. We would rather cater to a broader range of people and stay open than to be overly niche in a town that doesn’t have enough people to support it, and have to close down.

What oil do you use?
Extra-virgin olive oil from a small organic Greek farmer. Margarine/vegan “butter” and additions like mayonnaise will contain other oils.


GETTING A TABLE

Does it get busy / do I need to book?
It’s really variable – so if you’re visiting from afar, we suggest booking to be on the safe side. The best way to book is by email: info@woodruffsorganiccafe.co.uk. (You could try phoning but we usually find it impossible to answer in time!)

As a general guide, there is usually space during weekdays though Monday or Fridays at 1pm might become full especially on days when everybody wants to sit indoors. The peak time on Saturdays is 10.30–2pm. Sundays are generally fine.

Can you accommodate large groups?
Yes. We can easy accommodate say groups of 8–10 upstairs and can fit in around 22 upstairs if you’re happy to sit at separate tables. We may ask for food to be pre-ordered so we can get ahead with prep and make your food as quickly as possible.

Do you have highchairs?
Yes – and optionally a separate children’s room suitable for toddlers.

Are dogs allowed?
Yes, in all parts of the café. We can provide water for your dog and there are some biscuits by the front door.



CHARITY

Can you support xx charity/fundraiser?
We do what we can but too many people ask for us to support everybody. It’s best to send your request via email: info at woodruffsorganiccafe.co.uk. Apologies in advance if we don’t reply – there’s 101 things to do every day.

Do you have a “pay it forward” scheme / way of donating drinks to people in need?
Not yet, but it’s on a list of ideas. In the meantime we do give drinks to various homeless people.


JOBS

How do I contact you if I want to work?
Best to email info@woodruffsorganiccafe.co.uk. See also the jobs page for some information on the sort of roles available and where we advertise.


OTHER

How do I get my artwork on the wall?
Artwork is currently being organised by Stroud Artists Cooperative so you will need to be a member of them in order to get a chance of displaying your artwork.


If you have any other questions, please send us a message through info@woodruffsorganiccafe.co.uk or social media.

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